Monday, November 02, 2009

La belle Poor Services with Extremely Poor Attitude

Last week I went to La Belle (http://www.labelle.in) in banjara hills branch, Hyderabad to try our their facial services as I got a gift coupon from shopper's stop. It was a great disappointment to be there...

Here is what I found seriously bad:

1. Chairs used for treatment were too uncomfortable and I guess my small home town (Bhiwani) hair saloon s has got much better chairs.

2. The person who was doing the treatment kept on pausing the facial session just to talk about his mobile issues with someone coming in the room (might be his colleague).

3. They have made the facial bed just under the AC and requesting to raise the temperature or switching off is considered for just few minutes and then it is put back to the original state.

4. They talked to me about a tan bleach treatment to be done on face and back. Here, I understand the meaning of word 'back' something entirely different than they meant. They meant by it the back side of neck. Simply ridiculous to pay 750 for putting a bleach cream for less 2 min on face and neck and wiping it off saying you just spend 750.

5. Anyhow when I came out of the session and ask for the feedback, the receptionist asked "was it good?" And I replied "It was pathetic". She pointed to me the feedback form and moved back to whatever she was doing.

Latest updates: Today morning I got a call from La belle asking how was the experience and I told I am not satisfied. I did not get the value for my money. And the reply was: "oh sorry, any suggestions for the improvements?". I said bullshit and cut the call.

So, a must not go place...

Update 1: Got another Call from Banjara Hills Branch to offer complimentary services with apology and to make me happy. They told that they will terminate the staff and want me to come once again for the complete satisfaction. I agreed.

Update 2: I got an email from La belle customer care as well asking for the account number to refund the whole amount. This was interesting but confused me that they are going to refund the amound and providing complementary service as well or its a new decision. Anyways, I immediately replied with my account details. Will update on further happenings.

Update 3: Got one more call from La belle banjara hills branch for visiting to them again. I did it this time and they apologized for the issues and offered me to go through any service I like. They insisted to take some more services absolutely free of cost. This was really awesome and a great gesture from the branch supervisor. I was given a special attention and someone kept monitoring on how the things are going on in every 5-10 min. I loved it and realized that they really mean business.




Monday, October 26, 2009

Indigo - Secret of running low cost

So, here is a fresh incident when on oct 22 I was traveling from Delhi to Hyderabad between 8:30 to 10:30 PM through Indigo Airlines.  Around half way when crew announced about the meals to be served who pre-ordered for that. All of a sudden I too started feeling hungry.  I was traveling after about 6 months to a domestic airline so was even surprised to know that now it is required to tell about food requirement at the time of ticket booking (still not sure).

Anyways, I was still sure that they must be having some extra stuff for me. So, I pressed the button and asked the hostess who attended me if anything veg is available. And she replied to get back on that. She was pretty quick and with a charming smile told 'parantha' is available but it's cold. Thinking better to have some acidity because of a cold stuff rather a hot starvation I said yes please give me that.

I don't blame airlines to charge ridiculously high these days so agreed for a price of 120 bucks as menu indicated and gave a Rs 500 note. She took the note and replied she is not having enough change and will return in some time (of course with a smile :). I was fine with that and so went back to relax for rest of the time. I kind of forgot about the remaining money as I was assure not to worry about it. Guess what? She did not return to me at all which I realized just after getting down.

On my side the fault was trusting to get the change back and kind of forgetting about it. But should this really be expected from the airlines staff? It's simply not ethical and definitely not the right way to manage business running on low costs :D






Monday, August 31, 2009

Trip for a lifetime


Wow those 3 days full of life. Every moment full of energy. May be i can recall where it started but not possible to say if it ever ended. So many things so many experiences all for a good reason conspired to fall in those 3 short days. Looks like even a blink takes more time than those days could survive. It's fun and more than enough even if a single first taste sets you on cloud 9 and here it was a treasure of first time everlasting experiences.

Hard to beat the adrenal rushing in the blood when chopper inclines by 80 degrees to change the direction. That 2 min ride at Hoover dam for mere 29$ was worth winning a 20 million jackpot at ph casinos in Vegas. Even before this mesmerizing experience there was a lot that happened to add the colors on this trip. I voluntarily skipped my SFO to LA flight for 320$ southwest airlines offer.

Anyways back to the Hoover dam from where we headed to grand canyon. I was not sure before reaching what exactly the place is for and I was not even willing to ask to take it a surprise. As we approached towards the canyon it reminded me of my last years great trip with Oliver to Yosemite national parks. However last 20 Miles ride was pretty rough to canyon due to under construction roads. And finally when reached it was albeit rainy over there. By the time we reached for the skywalk it already started raining. It was really an added joy to look into the infinity from the skywalk 5 layered glass floor. Sahar, Athar, n Kiran were not in mood to get
drenched so walked quickly over the sky missing almost everything American tourism estimated $60 per head. N there were two fun loving souls on the glass floor along with worried Nayab for her hairs getting straightened due to rain. It was a divine experience for the evils roaring in joy leaving no one else but 3.j But for the high risk of lightning we were forced to leave the skywalk by care takers. We took pics like crazy over there and finally headed for camping which was a 4 hours drive. After covering more than 70% distance we realized that may be we are too tired for the camping. That said within 5 min we took a u-turn towards Vegas. It was already around 9 so thought to have dinner and look for a motel to stay overnight. Pizza hut had good veggies to feed us and Marriott had good mattresses to let us fell unconscious. Kiran's $70 saving on armed official discount made it a great deal.

And then there was a lovely morning, and the shouts from Vegas pulling us to dive into a all new world set to spark a spot in the deserts of Arizona. We reached to Vegas around 2pm and looked for an Indian cuisine. Himayalya Indian cum Nepalese cuisine was descent and much higher than my expectations in taste. We already had a booking in hotel Rinahossence in Vegas that I would say was a lavish hotel with a fascinating large indoor 24hrs pool n spa. We were in no mood waste time to pamper our laziness so did a quick check in and moved out of hotel leaving Vicky.

Looks like the night at Vegas deserves a whole new post to mention those precious moments full of energy shouting "whatever happens in Vegas stays in Vegas"

Monday, June 15, 2009

Creating smart lists in Remeber the milk

Recently I started using a fablous TO-DO manager called Remember The Milk (http://rememberthemilk.com) and was stuck at how to create a list which has tasks as per my
criteria.

There are various criteria attributes in RTM like by list, due date, complete/uncompleted status, tag, location, priority etc.

So, to create a smart list what you need to do is to first enter your requirement as a search criteria in the search box. For example say you want to create all the task in list "work" which were completed in last one week then you need to search: completedWithin:"one week of today" and list:"work"

As soon as you do that your will see an option to save it as a smart list. That's it. There is no option to create a smart list from the settings --> lists section.